Types of information collected
- Shipping/Billing address
- Email address
- Phone number
- Payment information, such as credit/debit card number
- Order information
- IP Address
- Device information, such as device model, device date and time
How do we collect your information
- You Provide It to Us
- We collect information when you register on our Site or place online or phone order or contact US.
- Automated Information Collection
- When you browse the Site, we and our service provider automatically collect some information about your device, including IP address and other information, such as device model and time.
- In order to provide the best customer experience, we also use automated information collection techniques for analytic and marketing purposes. We investigate metrics such as how you are ordering on our Site, in our store, the performance of our marketing strategies, and your response to those strategies.
How do we use your information
We use the Order Information to fulfill any order of products and services placed through the Site. Moreover, we use the Order Information to:
- Exchange with you;
- Screen your payment methods for potential risk;
- Notify you of any deals, promotions or advertisements about our products or services we believe may be of your interest.
We use the Device Information, such as IP address, to screen for potential risk and fraud, and improve our Site by generating analytics about clickstream and examining user shopping behavior.
How do we share your personal Information
Bigcommerce helps operate our online store. You can read more about how Bigcommerce uses your Personal Information here: https://www.bigcommerce.com/legal/privacy.
We also use Google Analytics to help us gain insight about how our customers interact with the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also choose to opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information if required by applicable laws and regulations, or to protect our rights.
If you reside in Europe, you have the right to review personal information we keep about you and to ask to correct, update, or delete your personal information by contacting us.
While processing your order, please note that your information may be transferred outside of Europe.